Firing an Entry Event is great for injecting single contacts into a Salesforce Marketing Cloud journey from external systems or websites - but what if you need to inject contacts to a journey in bulk? After reading a recent question on Salesforce Stack exchange, I found myself playing with the unofficial REST endpoint /interaction-experimental/v1/batchcontactevents, which …
Continue reading Add multiple contacts to a Journey in one batch using REST API
Custom Multi-Select Picklists in Sales/Service Cloud allow users to select one or more values from a predefined list: When a user picks more than one value, the selected values show in a field separated by a semicolons: The values will be in the same, semicolon-delimited format, if you synchronize the picklist field into Marketing Cloud …
Continue reading Working with Salesforce Multi-Select Picklists in AMPscript
This quick tutorial will come in hand for anyone who is making changes to their Marketing Cloud Connect and Business Unit setup. Whether you're trying to remove Business Unit access for an existing Salesforce Marketing Cloud API user or you're disconnecting your current connection and replacing it with a brand new one, it's possible that …
Continue reading Troubleshooting Marketing Cloud Connect Business Unit mapping
Marketing Cloud's Brand Builder lets you easily change the color scheme of your Marketing Cloud account based on the colors of your company's logo. The updated color scheme will be visible to both your users and your subscribers. Once you upload a file with the logo (it needs to be a *.JPG or *.GIF and …
Continue reading Customize your Marketing Cloud account with your company’s branding
This week Salesforce Labs has released a Lightning Component which, no doubt, will make the life easier for anyone working with Journey Builder and Marketing Cloud Connect. If you have multiple Journeys set up in your account with different Salesforce Entry Events, you probably know the pain of finding out which Sales/Service Cloud Contacts and …
