The data that we have to work with in Salesforce Marketing Cloud rarely comes in the format that we need to be able to further use it inside journeys, emails, etc. One of the common use cases that repeatedly comes up on Salesforce Stack Exchange is splitting values from a comma-delimited list into separate rows. …
Continue reading Splitting a string of comma-separated values in a Data Extension field using SQL
When it comes to emails sent from Journey Builder, the tracking data is available either directly in each email activity inside the journey, or in Email Studio under Tracking > Journey Builder Sends. But what if you wanted to see consolidated tracking data for all your journeys' performance in one place? With this simple SQL …
Continue reading Consolidate tracking data for Journey Builder email sends
One of the most common pitfalls of using Marketing Cloud Connect is believing that once MCC is in place, all data will magically flow and synch between Sales/Service Cloud and Marketing Cloud. Unfortunately, this is not the case for email addresses. If an email address for a Lead or Contact Object is updated in Sales …
There are many use cases for consolidating and transforming email tracking data in Salesforce Marketing Cloud, and they are usually related to a requirement for sending the tracking data in a given format to external systems, such as databases and data warehouses. We will use Salesforce Marketing Cloud's Data Views to get all the details …
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